Payments
Refund & cancellation policy
This policy applies only where SirfBolo offers a paid feature such as promoted visibility, a paid plan or another optional service. Ordinary browsing remains separate from paid features.
Before purchase
The price, duration and main feature description should be shown before payment. Please review them before confirming a purchase.
Cancellations
Where a paid feature has not started or cannot be supplied, SirfBolo may cancel the order and return the amount paid. Once a time-limited visibility feature has started, unused time does not automatically create a refund entitlement unless required by law or confirmed by SirfBolo.
Refund requests
Refunds may be considered for duplicate charges, technical failures, an unavailable paid feature, or another clear billing error. Fraudulent use, policy violations or removal of content for breach of rules may make a refund unavailable where lawful.
How to request help
Contact SirfBolo with the account email, advert reference and payment details necessary to identify the transaction. Do not send full card numbers, passwords or one-time codes.
Payment provider processing
Where a refund is approved, the time for funds to appear can depend on the bank, card network or payment provider.